BB

Ducks & Angels. What more could you want?

2003/09/23

Right now I'm posting from a DSL connection that is running at sub-dial-up numbers. I'm lucky to get 3k/sec and averaging 0.3 - 0.5 k/sec. Gotta love it. I just spent about an hour on the phone with support and after taking about 45 minutes of running through the crap idiot users need to go through, he finally decided to run a diagnostic on our line. And viola! there was the problem. It wasn't the software, it wasn't the OS, but rather our crappy line connection. So after he figured that out, a trouble ticket needed to be submitted so that SBC could fix the problem. The problem was, the trouble ticket system was down, so after about 15 minutes of trying to figure out what was wrong, he just gave up, sent all pertinent information to his manager, and in the morning, the trouble ticket should be entered.

So here I sit, hoping that the next page will load before IE times out on me, waiting 45 minutes to download about 20 e-mail messages, and blogging because, it doesn't take bandwidth. As long as I just keep typing, I'm fine. But if I want to monitor my server, surf the web, or do anything else, I'm just out of luck until SBC can fix this problem. Good thing my roommate doesn't want to pay the extra $5/month for cable, which I have had ZERO problems with over the past 4 years at multiple residences...

URL: SBC Yahoo!® DSL - Welcome Home

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